Customer experiences that feel genuinely human.
Symphia resolves real customer issues over chat and voice — grounded in your knowledge, connected to your systems, always on brand. Watch one conversation, start to finish.
Symphia Agent
Online now
A real Symphia conversation — resolved below as you scroll
One agent. Chat, voice, any language.
Maya switches from chat to a phone call — and the agent picks up exactly where she left off. No queues, no repeating yourself, in 30+ languages.
Maya, on the phone
Same conversation · picked up where chat left off
"I can redirect the package straight to your hotel — what's the address?"
Create your own voice agent in under 2 minutes.
Describe your use case in a quick chat and Symphia builds the agent for you — with knowledge from your website, guardrails, and human transfer built in. Try it in the browser, then publish it to a phone number.
Build a voice agent
SkipHey! What's the use case you're building for? Describe it in your own words, or tap a template below.
Front desk for Cedar Lane Hotel
Cedar Lane Front Desk
Knowledge, guardrails & human transfer built in
Every answer, backed by your knowledge.
Replies are grounded in your policies and live order data, with sources attached to every claim. If Symphia can't verify something, it says so instead of making it up.
Behind this reply
Shipping policy
§4 · Expedited reshipping
Order #8412
Status: in warehouse
Every claim traced to a source — no made-up answers
It doesn't just answer. It acts.
Symphia calls the same functions your team uses — deterministic, permissioned, and audited — to reroute Maya's package before her flight, not just promise to.
Function call · your systems, your rules
reroute_shipment({
order: "#8412",
deliver_to: "Hotel Azul, Lisbon",
expedite: true
})
Every conversation makes you smarter.
Resolved conversations roll up into Insights — CSAT, resolution rate, trending topics — so you always know what customers need and what to improve next, in one console.
Agent OS · Insights
This week, including Maya's conversation
CSAT
4.8★
+0.3
Resolved by AI
87%
+6%
Avg resolution
2:14
−41s
Resolutions per day
Trust, built into every message.
PII is masked automatically, guardrails keep the agent honest and on-topic, and your data is never used to train anyone else's models.
Symphia Agent
PII protection on
On-topic guardrails — it won't pretend to be what it's not
Deterministic, policy-checked access to your systems
Your data never trains anyone else's models
See what Symphia can do for you.
Find out how Symphia helps your business build better, more human customer experiences with AI.