One platform. Every channel.
Symphia gives your agent a single brain — grounded in your knowledge, connected to your systems, and consistent across chat and voice.
Everything your agent needs
A complete toolkit to build experiences that actually resolve.
Chat agents
Resolve customer questions in natural conversation, embedded anywhere with a single snippet.
Voice agents
The same brain on a live phone-style call — natural speech-to-speech that listens, understands, and acts.
Knowledge & RAG
Ground every answer in your docs, help center, and product data. No hallucinations, just facts.
Actions & tools
Connect your APIs so the agent doesn't just answer — it gets things done, securely.
Journeys
Guide the agent through the right flow for each intent: refunds, onboarding, troubleshooting.
Long-term memory
The agent remembers each customer, so every conversation picks up where the last left off.
Human handoff
Seamlessly escalate to your team with full context when a human touch is needed.
Insights
See what customers ask, what's resolved, and where to improve — in one console.
Secure by design
Tenant isolation, scoped secrets, and moderation built in from the ground up.