The hotels we answer for.
Symphia provides AI guest messaging and voice for the independent hotels below. Each property authorises Symphia to operate its guest messaging channels — including WhatsApp, SMS and its front-desk phone line — under the property's own name.
Authorised properties
Guest messaging operated by Symphia
Each business below has engaged Symphia to provide guest communications on its behalf. Messages sent to guests carry the property's name, because guests are talking to the hotel — Symphia is the platform behind it.
| Property | Location | Services provided by Symphia |
|---|---|---|
Bay Breeze Inn Seaside | 2049 Fremont Blvd, Seaside, CA | WhatsApp Business messaging, SMS, and AI voice for the property's guest line |
Cannery Row Inn Monterey | 200 Foam Street, Monterey, CA | WhatsApp Business messaging, SMS, and AI voice for the property's guest line |
Carlyle Hotel Campbell | 1300 Camden Ave, Campbell, CA 95008 | WhatsApp Business messaging, SMS, and AI voice for the property's guest line |
El Castell Motel Monterey | 2102 North Fremont St, Monterey, CA | WhatsApp Business messaging, SMS, and AI voice for the property's guest line |
Granada Hotel Santa Clara | 2515 El Camino Real, Santa Clara, CA 95051 | WhatsApp Business messaging, SMS, and AI voice for the property's guest line |
Pacific Inn Monterey | 2332 N. Fremont Street, Monterey, CA | WhatsApp Business messaging, SMS, and AI voice for the property's guest line |
Sand Castle Inn Seaside | 1011 La Salle Ave, Seaside, CA | WhatsApp Business messaging, SMS, and AI voice for the property's guest line |
Sand Dollar Inn Seaside | 1875 Fremont Blvd, Seaside, CA | WhatsApp Business messaging, SMS, and AI voice for the property's guest line |
Scottish Fairway Inn Monterey | 2075 N Fremont St, Monterey, CA | WhatsApp Business messaging, SMS, and AI voice for the property's guest line |
Stargazer Hotel Monterey | 1046 Munras Ave, Monterey, CA | WhatsApp Business messaging, SMS, and AI voice for the property's guest line |
About this page
Symphia LLC operates guest messaging on behalf of the properties listed above under a service agreement with each business. Where a messaging channel displays a property's name, that property has authorised Symphia to send and receive messages under it. Guests corresponding with any of these names are communicating with that hotel; Symphia provides the underlying platform and does not own or operate the properties.
Questions about this page, or about a specific property's use of Symphia, can be sent to support@symphia.ai.