Careers

    Build the future of customer experience.

    We're a small team with an outsized mission: make trustworthy AI the standard for customer support. If that excites you, we'd love to talk.

    Why work here

    A place to do the best work of your career

    We optimize for impact, autonomy, and craft — and for being a team you're proud to be part of.

    Real ownership

    Small teams, big surface area. You'll own meaningful pieces of the product end-to-end and see them ship to customers in weeks, not quarters.

    Customers in the room

    We build alongside the support leaders who run Symphia in production. Your work is grounded in real conversations and real outcomes.

    Remote-friendly

    Work from where you do your best thinking. We're async-first with deliberate moments to come together in person.

    Care for the whole person

    Comprehensive health coverage, generous time off that people actually take, and budgets for the tools and learning you need.

    Growth that compounds

    Frequent feedback, real mentorship, and the kind of hard problems that make you better. We invest in the people who build here.

    Trust as a value

    We hold ourselves to the same standard we sell: honesty, safety, and doing right by the people on the other end of the conversation.

    Remote
    First, with in-person moments
    Weeks
    From idea to shipped
    1 team
    No silos, shared mission

    See what Symphia can do for you

    Find out how Symphia can help your business build better, more human customer experiences with AI.