“And your AI is very good.”
A guest asks to book a room, Symphia checks the stay details and sends a discounted booking link, then waits while the guest reviews it and confirms the hotel is pet-friendly.
Read the full transcript
SymphiaGood afternoon, Sand Dollar Inn, this is David. How can I help you?
GuestYes, I’d like to book a room, please.
SymphiaOf course. What dates are you looking for, and how many guests?
GuestTwo guests, one dog, for September the 6th, checking out September the 7th. The two queen.
SymphiaLet me check availability for those dates and that room type. One moment.
GuestOh, absolutely.
SymphiaOkay, thanks for that. Let me quickly confirm the stay details before I send anything.
SymphiaThat’s a two queen room for two guests, checking in September 6 and checking out September 7, one night.
SymphiaThe booking text is on its way, and if you book through that link, you’ll get our discount.
SymphiaWould you like me to stay on while you take a look, or are you all set?
GuestWhy don’t you stay on, David, while I take a look.
SymphiaSure. I’ll stay on and keep quiet while you review it.
SymphiaIf anything looks off, like the dates, the room, or the guest count, say so and I’ll fix it.
GuestWell, David, this is okay. I see it’s pet-friendly. Well, David, thank you very much. And your AI is very good.
SymphiaYou’re all set, and thank you.
GuestBye.
Full original call. Unaltered voices.
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