A little gratitude. A lasting difference.
Make it easy for guests to thank the people behind their stay. Bring tipping links, staff recognition, and clear earnings records into one thoughtful workspace.
merci.symphia.aiFrom a kind gesture to clear recognition.
Make the guest's thank-you easy to express and the team's record easy to follow.
Make someone's day.
Thank the team who made your room feel like a welcome.
A thank-you, within reach.
Place a tipping QR code where it feels natural, or share a link in the guest journey. Guests can open the page directly on their phone.
QR codes · Tipping links · No guest appAn illustrative look at Merci. Names, rooms, and conversations are examples.
Made for hotels · Merci
Recognize the care behind every stay.
Give appreciation a place in your guest experience, with clear records for the team managing it.
A simple way to say thanks
Let guests open a tipping page through a QR code or a link, without downloading an app.
Recognition with a name
Help guests recognize an individual colleague or contribute to a tip pool configured for your property.
Connected to the work
Use room assignments to associate service with the staff who cared for the guest's stay.
Earnings with a clear record
Keep employee earnings, tip allocations, and payroll records traceable in one workspace.
A place for the whole team
Give staff visibility into their earnings and operators the records they need to manage allocations.
Works alongside Linen
Connect housekeeping context through the optional Linen integration, or use Merci on its own.
More for your hotel.
Thoughtful tools for the guest experience, the daily work, and the people who make it all happen.
Make room for a little more gratitude.
Explore Merci on its own website.